Reviews

"I can't believe that this dealership can and does go that extra mile for there customers Thanks for you have done for me and Lisa and all you do for the entire community. You have a Winning STAFF in all Area's. we really enjoy just visiting.
Gene(Chief) & Lisa Crowe"

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Arnold Crowe - Lynchburg, VA

"In the last 20 years we have bought bikes all over the Commonwealth and HD of Lynchburg was by far the best over all experience we have had. From the Sales, parts and service department everyone went out of their way to make our buying experience the best ever and they surely delivered. Customer service seems to be a thing of the past for most businesses these days but HD of Lynchburg showed they still believe in doing business with the customers needs in mind first.

Thank you to all of the staff for the great job!!!"

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Scott Wray - VA

"My last 1000 Mile service was great. Picked up and delivered back as scheduled. Staff at Lynchburg HD is the best. Keep up the good work."

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Michael Giammona - Roanoke, VA

"The Staff was very open to my needs and final vision of the bike I wanted and helped me achieve it."

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Anonymous

"Great staff very friendly and very knowledgeable service techs"

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Cameron Preston - Huddleston, VA

"Great job fixing my bike up. Staff very friendly."

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Anonymous

"Everyone in the service department went above and beyond for me. What started off as a pump replacement turned into part of frame getting replaced as they noticed that something looked off about the bike. Come to find out that it was cracked, obviously that could have ended very badly if they had not caught it. Highest level of trust in the staff and their abilities"

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Steve Mattingley - Lynchburg, VA

"My experience at Lynchburg Harley Davidson has been first class! I will recommend this dealership to my friends"

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James Fralin - Daleville, VA

"Great Service always!"

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Rob French - Forest, VA

"Big Dog has been a lot of help for my sister. Not forcing her to purchase a bike, I think she will end up purchasing this week. I appreciate all the great conversation and help!"

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Jeremy Durrett - Charlottesville, VA

"Julie and T are the best and helping you in every way they can friendly and courteous. Shawn and Fletch are the best when it comes to parts and helping you find what you need.

In the service department Zack and Brian that is Boo are the best in helping you get problem solved.

Coming to Lynchburg Harley-Davidson is not like going to a business it is like going to visit family again. No one pushes you and makes you feel welcome all the time."

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Lenard Millner - Rustburg, VA

"Been ridding Harleys for 50 years"

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Rodney Simpson - Lynchburg, VA

"Thanks for the excellent service . Special thanks to Earl."

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Ollie Lafoon - Kenbridge, VA

"I had a recall for my 2017 Limited for a clutch issue. I understand that this is a large recall and Harley was trying to get out the parts as fast as they can. Earl told me that he would call me at the next available time to get my bike taken care of. Earl was true to his word and made sure I was not forgotten. He called me yesterday and said he had an opening for me and it would only take about an hour. He was right on the money. Chris, the service tech replaced the clutch parts in a timely fashion and test drove the bike. He even talked to me after the ride to make sure I did not have any questions. Thank you for doing a great job and taking care of my bike. I have had several services done at this dealership including upgrading the exhaust and having to retune my bike. Each time, they have been very professional and have done a quality job. Thanks for the opportunity to express my views."

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Larry Godsey - Rustburg, VA

"hi from motoclothes to sales , to parts , service and every thing else they are top notch when it comes to helping the customer . if you just want to stop in and chat they will listen and offer advice on the same subject . its nice to be able to visit at any time and not feel pressured in to leaving . cant wait to see the " new " event calendar that will be out in the spring , ill bet its going to be great !! its nice to be able to save up reward points to use as needed I know mine have helped me from time to time in getting some needed chrome , lol robert"

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Robert Goodwin - Ringgold, VA

"great all around dealership"

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Robert Goodwin - Ringgold, VA

"I worked with Aaron, Joe, Keith, Big Dog, Boo and everyone was amazing to work with on getting my deal done. Aaron was amazing staying in conctact to keep me aware of the progress and making it happen. Joe was a true professional to work with during the purchasing. Keith and Boo provide quick answers and fixes to all my questions. Gibbs know what they are talking about. Loved the dealership and these guys represent what a Harley dealership use to feel like. Way to represent guys. Thanks for the amazing customer experience. Keep the rubber on the road!!"

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Mark Norris - Lovettsville, VA

"I have a 1200 Harley Sportster 2002, I have been getting my ole skool bike serviced here for a number of years. The staff is always friendly, and I am always treated with respect. I will continue to support this dealership."

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Barbara Richie - Lynchburg, VA

"I would like to say that my experience at Lynchburg H-D was absolutely superb, way above the call of duty! I was broken down on Rt29, 10mi S of town when I called for a tow. Marcus arrived within 15min and his upbeat, encouraging comments about getting me back on the road were comforting to a forlorn traveler, a long way from home. We chatted about local history, including nearby Appomatox and my stress gave way to his confidence and enthusiasm. Arriving at the Service Dep't, I was greeted by Brian ("Boo") and Kiefer, who, again, assured me my bike would be taken care of and Lee rolled her in for a look-see. I was shown to the lounge and coffee and settled in to ESPN. Shortly, word came that it was a more serious job, Lee showed me the damage done by the faultily installed clutch. He gave me several options, depending on either stop-gap or extensive I was willing to make the repairs. I opted for the latter and Boo gave me a detailed estimate of the parts and cost. Marcus was dispatched to Roanoke and other parts were overnighted. Julie, in Accessories was very helpful in researching hotels with eateries nearby. Marcus drove me to the Fairfield Inn (with a Chili's next door). BTW, he is an upstanding fellow and a great representative of your dealership. Next day, I got a call that the parts were in and work was underway to get me on the road that afternoon. Wow, that's customer service! Around 4pm, Marcus picked me up and I was thrilled to see Lee take her out for a final test ride. He had bagged up the burned out parts to show the local mechanic and offered to box up and ship the damaged assembly, if needed. In summary, your people gave me their all and their eagerness to get me going left a lasting impression of dedication and professionalism rarely seen these days. Hats off to Lynchburg H-D! I am looking forward to returning to Lynchburg some day solely due to the outstanding treatment I got from you! Best regards, JT"

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John Taylor

"2nd bike I have purchased from Lynchburg HD, they made me feel welcome and treated me as if I were family I know all of them by name as they do to me"

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Anonymous